Remote Assistance Onsite Operator

Location: Austin, TX ( Onsite )
Pay: $24.00–$25.00 per hour
Job Type: Full-Time
Call 269-408-6738 7 AM to & PM daily for quick response

Join the Future of Autonomous Vehicles!

We're hiring Remote Assistance Operators to help monitor and support autonomous (self-driving) vehicles in real time. If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a fast-paced operations environment, we'd love to hear from you.

This is a great opportunity to join a rapidly growing autonomous vehicle company and work with cutting-edge technology.

What You'll Do

• Monitor autonomous vehicles using live camera feeds
• Respond to vehicle issues using remote system tools
• Document events and interventions in Google Sheets and Notion
• Review completed trips and report unusual events
• Track operational performance and metrics
• Communicate important updates during shift handoffs
• Participate in Root Cause Analysis (RCA) discussions

Qualifications

• At least 1 year of experience in dispatch, technical support, fleet operations, teleoperations, systems monitoring, or a similar role
• Experience troubleshooting technical issues
• Comfortable monitoring multiple live camera feeds
• Experience using Jira, YouTrack, or similar ticketing systems
• Basic understanding of U.S. traffic laws
• Clean driving record
• Strong communication, organization, and attention to detail

Preferred Qualifications

• Experience with autonomous vehicles, robotics, or transportation technology
• IT, automotive, EV, avionics, military UAV, or network operations background
• Experience with Root Cause Analysis (RCA)
• Previous Remote Assistance, TeleOps, or video gaming experience is a plus

Why Join Us?

• Competitive pay: $24–$25 per hour
• Full-time schedule
• Work with cutting-edge autonomous vehicle technology
• Gain valuable experience in the rapidly growing self-driving vehicle industry
• Opportunity to work with an innovative and expanding team

Apply today to be part of the future of transportation!